Account Coordinator - Sales Support
As Account Coordinator, you are the linking pin between the customers, the sales people and the operational teams within EMPWR, striving for an excellent service and sales support.
Your responsibilities
You support the International Sales Managers in managing and servicing the key accounts you have been assigned to and you are a key player in managing different pre-sales processes;
You collect relevant tender dossiers and gather and prepare the necessary information for these tenders;
You act as a point of contact for EMPWR’s customers, for packaging and R&D related questions;
You coordinate label & artwork with the customer and internally;
You send product samples to the customers, manage the sales-related administration and act as the first troubleshooter when issues or questions arise. You support portfolio management (new listings, cut tails, …);
You pick up improvement projects on the go;
You report to the Account Coordination Manager.
Your profile
You have a proven track record in sales support or product management and are highly skilled in communicating with and servicing clients;
You preferably have a university degree or think as such;
You are a problem solver and have strong communication skills, you are able to constantly think in terms of customer satisfaction;
Key in your competencies and approach is your service mind-set and your ability to look beyond the task on your plate;
You are a team player;
You are fluent in Dutch & English, knowledge of other languages is a plus (f.e. German);
You have good MS Office & SAP skills.
What we offer
An autonomous position with a broad range of responsibilities within an internationally strong-growing and dynamic company with an excellent reputation and a strong brand;
A vibrant and entrepreneurial environment with focus on growth, health and sustainability;
Motivating salary package and a number of fringe benefits in line with your added value;
Our office is easily accessible by bike, public transport & car. We are located in the Blue Towers in Ghent; close to the E17 and E40.